Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Steven and Drake are the best in the business. No need to call any other company because they do it all as if were their own home. They have put 2 systems in for us and we couldn't be happier.
Services: HVAC system maintenance, A/C system maintenance
Brad B.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Highly recommend... I gave them a call on a Saturday and they told us what time they would be there and they were there on point. We also call them and needed our AC fixed on our coach and with no hesitation they worked us into there schedule and got us going before our trip... They are a 24 hour service and Stephen and Drake will do you right!!!!!
Stephanie G.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
What more could a home owner ask for?!? If you're like me and is someone that chooses a service company based on customer service, quality of work and fair pricing, then this is the company for you. Their based out of Lindale, but has come to Gilmer to service my A/C several times. From the first contact when calling in my requests, to getting a quote, to completing the service/repair, Drake was nothing but friendly and professional. He let me know his earliest availability and was here promptly before our agreed time, which I know is not always easy in the service industry. He's always given me fair pricing BEFORE completing any service/repair, rather than just doing it and presenting me with a hefty bill at the end. Something I truly appreciate! The pricing has ways been fair and competitive, yet affordable. And most importantly, I have never had the same issue again after Drake is done working his magic.
Services: A/C system maintenance, A/C system repair, Install thermostat
Kelly G.
So I wanna take a moment to brag on this company. If your AC goes out or needs maintenance call Double S AC & Heating. They will install complimentary window units for you if they can't fix it that day! No one else does this!!! I cannot recommend them enough!
Services: Ventilated ceiling installation, HVAC system repair, HVAC system maintenance, A/C system maintenance, Heating system repair, A/C system dismantlement, A/C system repair, Installation, HVAC duct & vent repair, Heating system installation, Install thermostat, HVAC duct & vent installation, Portable A/C services, Thermostat repair, Ventilated ceiling repairs, Repair HVAC, Install AC, A/C filter replacement, Ductless heating & A/C services, Heating system maintenance, Thermostat installation
Jennifer S.
Friendly, reliable and knowledgable! Came in diagnosed the problem. Ordered the part under warranty and got us up and running without incident at a fair price What more can you ask for.
Frederick B.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Highly recommend! We had an ongoing issue since our house was originally built that they were able to diagnose and correct. Then, when we had a couple issues come up this summer, they responded quickly with great communication and got our unit up and running within hours!
Service: A/C system repair
Nicole W.
I highly recommend Double S AC. Our unit went out on a Friday night and Drake was out to my place the next day and fixed it without gouging me on the price. My AC runs great again! Good people!
Wes
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Excellent service thank you Drake! He went above and beyond and got our AC back on quickly. Even the dogs loved him. Highly recommend!
Karen B.
Positive: Quality, Responsiveness, Value
I had unexpected A/C issues with 3 different units and called Double S for assessment & repairs, if needed. The response & turn around time was very quick! Plus the charges were reasonable & reviewed with me. I have used this company's service 2 more times with the same positive experience. Thanks to Double S!
Services: HVAC system maintenance, Heating system repair, A/C system repair
Deborah C.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Called yesterday evening and they were out first thing this morning. They had us back up and running in less than 20 minutes and the total bill was only a few dollars more than what other companies wanted just to come out. I will definitely call them again for all of our future HVAC needs.
Service: A/C system repair
Kristen G.
Positive: Responsiveness
I called this company to check my Heating system that was down. They came out very quickly and had the system back up and running in no time. There repair was very reasonable and fast. Highly recommend! Great Service!
Services: HVAC system maintenance, Heating system repair, A/C system repair, Repair HVAC, Heating system maintenance
Blaine H.
Highly recommend Double S AC & Heating. within 1.5 hours of my call, the unit was up and running at a fair price.
Christian T.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Fast service, very professional and amazing rates! We will definitely use Double S AC and Heating for all our AC and heating needs.
Service: A/C system maintenance
Lyndsi A.
Stephen was super helpful, knowledgeable, and gave me answers almost immediately. He is very fair on prices and quick to get you on the books! I won't go to anyone else for my AC/Heating needs.
Kala H.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
I have used Double S for multiple installs and for some repair work. They have always been prompt, eager, professional and easy to communicate with. Good guys who stand by their work. Would recommend.
Services: HVAC system repair, HVAC system maintenance, A/C system maintenance, A/C system repair, Installation, Install thermostat, Repair HVAC, Install AC, Thermostat installation
Joe H.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Stephen and Drake are amazing men who did a wonderful job for my parents. They cleaned up once their job was done, you wouldn't know they were even here other than we had a new system and cool air
Services: A/C system maintenance, Heating system installation
Danielle S.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Theses guys are great! Installation was difficult and they handled it professionally. They were always on time and real good at explaining the installation process and answering questions. And the price was fair. Very glad we found them !
Services: Heating system installation, Install AC
Bob S.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
These guys are on time did a very good job and we're not over priced compared to everybody else. They were very reasonable.
Services: Heating system installation, Repair HVAC, Install AC
Johnny L.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
Drake from double double s came out and within half an hour had our ac back up and going and was way reasonable on price I can't thank him enough as I am on the road a lot will definitely be using him in the future .
Service: HVAC system maintenance
Freddy S.
Positive: Professionalism, Punctuality, Quality, Responsiveness, Value
This company is a great company to use. I called them to do a repair on my home 5-ton a/c unit. They are very punctual and diagnosed the problem and had to order parts. The parts came in, in two days. They called and scheduled a time that worked with my schedule. They came and completed the repairs and cleaned everything up. About a month later during the winter, it started getting warm outside so I turned on the unit to check it out before it got warm outside. It wasn't cooling so I called them and was scheduled for the very next morning. They came in and checked the system and found a very small leak on the dryer that they had installed. They repaired the leak, vacuumed the system and recharged the system. They did an excellent job at no cost to me. If you are looking for a company that has an outstanding work ethic and stands behind their work, this is the company you need to use. You will glad that you called them.
Service: A/C system repair